Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Andrew Gadgets Store offers fast, secure delivery options tailored for you. Whether you need your device delivered instantly within Kampala, or carefully shipped up-country, we have you covered. You can also opt to pick up your order directly from our physical shop.
Step 1: Select your device
Step 2: Complete checkout and confirm
Step 3: Secure transit tracking
Step 4: Pick up or door delivery.
Small items
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Kampala and Wakiso |
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Central Kampala Delivery — Within 1-2 Hours |
FREE |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
UGX 5,000 |
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Up-Country Routes |
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Major Towns (Luweero, Jinja, Mbarara, etc.) — Next-Day Arrival |
UGX 10,000 |
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Exchange or Return of Goods
We offer a 12-Month Hardware & Software Warranty on all original devices. The product is not accepted back for return or warranty cover if any of the following apply:
The device shows signs of physical drops, cracks, or dents.There is evidence of liquid entry or water damage.The device has been opened or repaired by any unauthorized third party.The original proof of purchase/receipt from Andrew Gadgets Store is missing.
FAQs
For Kampala deliveries, our riders complete trips within 2 hours. For up-country shipping, your parcel will reach your designated regional drop point by the next morning. Contact us on 0703667806 for immediate updates.
Yes! Our delivery network operates 7 days a week, including holidays, to ensure you get your premium tech upgrades exactly when you need them
Yes. We highly encourage you to unbox, turn on, and inspect your device in front of our delivery rider to verify its perfect condition before completing payment.
